FAQs

Why do I need a account?

What should I do if I forgot my password?

How do I know that my order has been successfully submitted?

I would like to change my items ordered. What should I do?

How do I view what’s in my shopping cart?

What are your payment options?

How long after placing my order should I expect to receive my shipment?

What are your shipping rates?

Which countries do you ship to?

How can I change my shipping address?

Can I deliver to another address, other than my card billing address?

What’s your return & exchange policy?

How to return items?

What’s your cancellation policy?

Is ordering online secure?

Is it safe to use my credit card on your website?

Is my personal information kept private?