About Us
About Us
As a main part of Jane Fashion Inc.,janefashion has been dedicated to providing unique fashion products to consumers worldwide since 2022. janefashion has always held women's opinions close to its core and has forged close relationships with customers passionate about fashion, aesthetics, and lifestyle.
We work 24 hours a day, 7 days a week, and launch more new products each week so you can purchase the latest models at affordable prices. We make fashion accessible and exciting, helping ladies across the globe possess the wardrobes of their dreams.
Our Mission
Our main focus is women’s swimwear and urban fashion style, and our products feature fashion-forward styles, innovative designs, high quality, and affordable prices. We aim to on-trend styles catering to all ladys provide fashionable products with class-leading professional services.
Our Promise
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Customer Service Any worries? Our 24/7 customer service is always here to help. You can easily find out our friendly customer advisor by Facebook live chat, Instagram, email.
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Secuer Checkout Security at its finest! All janefashion customers are guaranteed a secure online shopping experience and shop with confidence.
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Fast Delivery Cooperating with internationally renowned logistics operators, we offer a different shipping options to fit every customer's need.
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Easy Return We strive to offer the best shopping experience. If you're not absolutely satisfied with your orders, we'll fix it or refund your purchase.
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Email: support@janefashion.com
Return & Refund Policy
We attach importance to the quality of product and services, so before sending the parcel out, we have to check the product twice again and packaging by ourselves.
1.How to deal with, If the item is defective?
We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.
First: If the item is defective, please notify us within 14 days of delivery.
Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.
Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.
2. Return or cancellation policy with cooling off period (a time-frame in which the customer may return the goods they have purchased without giving any explanation) within 14 days of delivery, and The buyer is responsible for all shipping costs incurred.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. The refund (payment fee included, shipping fee not included) will done within 7 business days.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product. Full refund (payment fee included) will done within 7 business days.
Before you make a return, please contact our service at first, your kindly understanding and cooperation will be highly appreciated.
Email:support@janefashion.com